IT Admininstration

As the IT manager the buck stops with you when the technology does not perform. At InfoCentral the people who write the software, support the software, which means any problems are resolved promptly and competently. This includes all of our solutions, POS software, ERP software, eCommerce software and so on.

When you are buying software, you are not only buying a product but a long term relationship with the provider. We provide very high levels of service and support as each and every client is important to us. Our efficient and friendly staff are committed to ensuring you get the help you need, when you need it.

TRIED & TESTED IN YOUR INDUSTRY

Our industry knowledge has been built over years of developing leading retail software and forming proactive and positive partnerships with our customers. We view our relationships with clients as ongoing and aimed at making a measurable and positive impact to our client’s profitability.

The deployment of a new IT system, either at head office or store level, may seem at first sight something purely technical. However, the success of such a project is still primarily about listening to the retailer and understanding the exact nature of the business, the processes and the challenges.

InfoCentral has been successful in forming partnerships with companies who share our focus and passion for delivering value and tangible benefits to customers. With these relationships in place you can feel confident that, as your software provider, we will take responsibility for ensuring that the level of support you need will be delivered.

As the IT Manager, implementation is critical to the smooth roll out of a retail solution. Years of experience have allowed InfoCentral to test and refine a retail deployment that is reliable and efficient. This ease of implementation means a faster and less complicated transaction process.

Successful retail businesses are highly dynamic and unless their systems can evolve as well, they will start to constrain the business. Our guarantee that your solution will ‘always’ remain highly competitive is supported by our commitment to continually update all of our core products by listening to the needs and requirements of our customer base.

Because of the stability and robust nature of the InfoCentral solution, and the minimal administration required, IT managers will ‘get back their weekend’.

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